Dispatchers accept invitations for pick-up, can opt to include
drop-offs or request just drop-offs
Mobile messages alert dispatchers when Invites are issued. They
can opt to accept or defer pick-up invitations, add drop-offs,
or make special requests for specific containers.
By broadcasting Invites, dispatchers can delegate it to the
drivers, to choose jobs between themselves.
Premium containers, dangerous cargo, reefers and other
prioritized containers are given first preference within each
drayage company.
Appointments confirmation
The intuitive TruckLink web interface screens effortlessly guide
dispatchers with minimal data entry.
Appointments can be confirmed or deferred with ease. Changes can
be updated in real time before the appointment.
Dispatchers are encouraged to convert each appointment into a
dual transaction by combining a drop-off with a pick-up or vice
versa.
Tracking in-yard appointment progress and history
After a trucker has in-gated, the dispatcher has real time view
of trucker progress and turn time inside the terminal.
Key performance Indicators of drivers and dispatchers are
readily available for drayage companies to view.
Terminal managers can get clear insights into drayage companies'
response times to invites and other appointments execution
stats.
Trouble transactions management
During Terminal equipment breakdowns, drivers and dispatchers
involved in appointments dependent on those equipment get prompt
mobile alerts.
In case of pick-ups, dispatchers can request to pick-up a
different container or re-schedule.
For drop-off appointments, the TruckLink system will auto-assign
alternate location and re-route drivers through mobile alerts in
real time.
